SOCIAL CONTROL

Social control is the right and duty of citizens to participate, individually or through their organizations, social networks and institutions, in the monitoring of public management and its results in accordance with the provisions of the applicable regulations and the correct use of public resources and assets.

CONTEXTUAL ELEMENTS THAT SUPPORT SOCIAL CONTROL:

Normative background 1991 / political constitution, its objective: principle, right and duty of citizens through mechanisms to make participation a reality through decrees enacted over the years and social transformation.

MODALITIES FOR SOCIAL CONTROL

Citizen Auditors


Directory of social organizations


Citizen Oversight

CITIZEN OVERSIGHT MECHANISMS

  • The purpose of citizen oversight mechanisms is to monitor public administration as established in Article 27011 of the Political Constitution of Colombia and in Articles 100 of Law 134 of 199412 , and 1 and 4 of Law 850 of 2003, which expressly state:
  • Social control
  • Control of public management
  • Decision making.

TOPICS TO BE MONITORED

Accountability: It is a permanent process through which entities and public servants inform, explain and disclose the results of their management.

SUBJECTS TO BE MONITORED

Complaints and Claims Reports: Its purpose is to follow up and evaluate the processing of requests, complaints, claims, requests for information, queries, complaints, queries submitted to the authorities, transfers by competence, in the channels provided for this purpose; in order to determine compliance with the timeliness and quality of responses and make the necessary recommendations to the first line of defense and those responsible for the process that lead to the continuous improvement of the Entity.

Rutas de control social

FINDINGS

  • Social control as a citizen’s right and duty, is one of the highest level advocacy mechanisms for community actors, since based on the evidence collected at the community level, it is possible to improve public management and reverse the allocation of resources under the principle of equity and opportunity.
  • There is ample regulatory support that empowers citizens to monitor and oversee public management. A representative working group such as the users’ association, when carrying out an exercise of social control, puts into practice the capacities and skills of management and evaluation of social processes.
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